Contact the Aliso Viejo Plumbing Dispatch Line

The way to reach a plumber is to call. The dispatch line is answered at every hour, there is no form to fill in, and a plumber who covers your address takes the job.

The sections below explain how a call is handled, what to have ready, which ZIP codes the network serves, and where the business address and email are for anything that is not urgent.

Call any hour, any dayCall (949) 209-5456

Plumber in navy work clothes on the phone beside an open white van on a residential street — Describe what you see and where the water is coming from, and dispatch can tell you what to do before anyone arrives.

How a call is handled

Call the dispatch line: (949) 209-5456

The call is answered. The dispatch line takes calls at all hours, on every day of the week.
You give the address. Street address and ZIP code come first, so the dispatcher can confirm the location is covered.
You describe the problem. A few words about what the plumbing is doing, and whether any water is still running.
The call goes out. The plumber for your area receives it, and the dispatcher gives the timing while you are on the line.
The plumber takes it from there. Scope, price and permit questions are settled with the plumber, in writing before work starts.

Gas smell

If gas is in the air, get out first, then use the gas utility or 911 from outside, ahead of any plumber. Utility phone numbers are left off this site; a bill or a meter label carries them.

What to have ready when you call

Your address with ZIP code, plus a gate code and cross street where they apply.
Which fixtures are affected and when the trouble began.
Whether the main valve is closed, and where it is.
A picture of the meter, the heater label or the wet spot, if it is safe to take one.
The name of your water district from your bill, Moulton Niguel or El Toro, since it matters for leaks near the meter.

For water damage after a leak, a separate line handles the cleanup. The number is (888) 681-3447, and the stages of that work are explained on the water damage cleanup page.

ZIP codes served by this dispatch network

These ZIP codes are served by the dispatch network, which spans Aliso Viejo plus seventeen nearby places. A few codes are shared by two areas, so the dispatcher goes by street address.

92602
92603
92604
92606
92607
92612
92614
92616
92617
92618
92619
92620
92623
92629
92630
92637
92651
92652
92653
92654
92656
92657
92658
92659
92660
92661
92662
92663
92672
92673
92674
92675
92677
92679
92688
92690
92691
92692
92693
92694
92697
92698
92780
92782

Check your ZIP before you call

Phone in with your ZIP code, and the dispatcher confirms the address and states the timing for it.

Call (949) 209-5456

Every place served has its own page, listed on the service areas page, with a map.

Business address and email

The business address of record is 3530 Expressway Plaza, Ste 109, Aliso Viejo, CA 92656. It is listed so that the business can be found in public records, and it is not a walk-in office. Plumbing help is by phone.

For something that is not urgent, such as a question about this site, write to [email protected]. Emergencies and active leaks should always be phoned in.

Call now

Give your street address and a few words about the problem. The call goes to a plumber who covers Aliso Viejo and the neighboring cities.

Call (949) 209-5456

Hand using an adjustable wrench on a small valve and copper supply pipes behind a cabinet panel — If water is running, close the valve under the fixture first, then call.